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Robots serve customers in Chinese restaurant

BEIJING: A restaurant that opened this month in the eastern Chinese province of Shandong uses robots for waiters, boosting efficiency. Machines don’t grumble over tips.

The traditional hotpot eatery is staffed by more than a dozen automated servers. The robots whir around the room on little bicycles carrying meat and veggies to be dipped by restaurant-goers into bubbling broth. Customers need not shout, weep or make gestures to get their waiter’s attention. Every bot is equipped with motion sensors; all you have to do is get in one’s way and nab a plate of food.

Indeed, patrons of the Dalu Robot restaurant in Jinan, Shandong’s capital, seem pleased with the change. “They have a better service attitude than humans,” a customer  told the AP. “Humans can be temperamental or impatient, but the robo-waiters don’t feel tired, they just keep working and moving round and round the restaurant all night.”

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