The traditional hotpot eatery is staffed by more than a dozen automated servers. The robots whir around the room on little bicycles carrying meat and veggies to be dipped by restaurant-goers into bubbling broth. Customers need not shout, weep or make gestures to get their waiter’s attention. Every bot is equipped with motion sensors; all you have to do is get in one’s way and nab a plate of food.
Indeed, patrons of the Dalu Robot restaurant in Jinan, Shandong’s capital, seem pleased with the change. “They have a better service attitude than humans,” a customer told the AP. “Humans can be temperamental or impatient, but the robo-waiters don’t feel tired, they just keep working and moving round and round the restaurant all night.”